Course curriculum

  • 1

    Welcome to the course!

    • Welcome to Handling Conflict

    • How to get the most from this workshop
  • 2

    Before we begin

    • Some preparation for the online workshop

    • Before we begin...

    • Explore - Why is conflict so difficult?

    • Explore - What conflict are you facing?

    • Explore - The "Firm Ground" of conflict

    • Explore - Lemon, Lemon, Lemon
  • 3

    Handling Conflict Workshop

    • Handling Conflict Workshop

    • Online workshop details
  • 4

    Next Steps...

    • Reflect, practise and discover

    • Before you go...

    • Execute - Your Personal Bill of Rights

    • Execute - Drop Anchor

    • Execute- "I" statements

    • Reflect & Discover - Resource Locker